Settlement and Exchange Services (SES) for CIBER Documentation


User and Support Guides

The SES CIBER User Guide provides a SES CIBER system overview, conceptual and procedural information on how to use the SES CIBER interface, and information on escalation procedures.(password required) SES CIBER User Guide The SES CIBER Implementation Guide provides an overview of the implementation process for adding a new operator to the Settlement & Exchange Service (SES) for CIBER application. This document provides a process outline of each task for the VeriSign Implementation manager and the carrier’s network administrators to complete in order to finalize SES CIBER implementation.(password required) SES CIBER Implementation Guide


Set Up Forms

Use this form as a formal notification regarding the Authorized Receipt Point (ARP) change from your current clearinghouse to VeriSign Telecommunications Services.(password protected) ARP Change Request
Use this form to provide VeriSign with information regarding your current site configuration and setup.(password required) SES CIBER Site Survey
Use this form to establish and confirm VPN connections. In order to establish VPN access, the Implementation Manager and Network Security must obtain a completed copy of the VPN Request Form. After the VPN request is approved by the Change Management Board and the necessary network changes are complete, we will work to test and confirm your VPN connections.(password required) SES CIBER VPN Request
Use this form to request a table update to the VeriSign SES CIBER technical support team.(password required) SES CIBER Tables Update Request
Use this form to provide information for new users who need to access the VeriSign SES CIBER Clearing system.(password required) User ID Permissions Request


Additional Help

If you have questions or need help accessing the documents, please call your VeriSign Customer Care Specialist. Domestic: 1-888-860-ROAM (7626) International: 1 (813) 261-8860 Email: iwscustomersupport@verisign.com