VeriSign® Wireless Data Roaming Service (WDRS) Documentation


User and Support Guides

The Wireless Data Roaming Service (WDRS) User's Guide provides a WDRS overview, implementation procedures and checklists, orientation for online tools and escalation procedures.(password required) WDRS User's Guide The Customer Support and Escalation Guidelines provides support procedures, maintenance request procedures and escalation contacts.(password required) Customer Support and Escalation Guidelines


Set Up Forms

Use this form to provide company, contact, network roaming, rating, and settlement/invoicing information.(password protected) Survey Questionnaire Use this form to request a VPN connection and submit your roaming partner information for WDRS. (password required) Customer Network Discovery Checksheet Use this form to request User IDs and access to the WDRS Rating/Clearing/Reporting "Data Analyzer" system. (password required) System Access Form for WDRS Analyzer Use this form to submit network access (hotspot location) information for WDRS. (password required) Network Access (Hotspot Location) Information for WDRS (Form-2A) Use this form to submit network access (CDMA1x BSID) information for WDRS. (password required) Network Access (CDMA1x BSID) Information for WDRS (Form-2B) Use this form to submit your roaming partner information for WDRS. (password required) Roaming Partner Information for WDRS (Form-3)


Additional Help

If you have questions or need help accessing the documents, please call your VeriSign Customer Care Specialist. Domestic: (800) 687-5888 Option 5 International: +1+360-493-6183 Option 5 Email: WDRSCustomerSupport@verisign.com