The Wireless Data Roaming Service (WDRS) User's Guide provides a WDRS overview, implementation procedures and checklists, orientation for online tools and escalation procedures. (password required)

• WDRS User's Guide

The Customer Support and Escalation Guidelines provides support procedures, maintenance request procedures and escalation contacts. (password required)

• Customer Support and Escalation Guidelines

Use this form to provide company, contact, network roaming, rating, and settlement/invoicing information.(password protected)

• Survey Questionnaire

Use this form to request a VPN connection and submit your roaming partner information for WDRS. (password required)

• Customer Network Discovery Checksheet

Use this form to request User IDs and access to the WDRS Rating/Clearing/Reporting "Data Analyzer" system. (password required)

• System Access Form for WDRS Analyzer

Use this form to submit network access (hotspot location) information for WDRS. (password required)

• Network Access (Hotspot Location) Information for WDRS (Form-2A)

Use this form to submit network access (CDMA1x BSID) information for WDRS. (password required)

• Network Access (CDMA1x BSID) Information for WDRS (Form-2B)

Use this form to submit your roaming partner information for WDRS. (password required)

• Roaming Partner Information for WDRS (Form-3)

If you have questions or need help accessing the documents, please call your TNS Customer Care Specialist.

    Domestic: (800) 687-5888 Option 5
    International: +1+360-493-6183 Option 5
    Email: WDRSCustomerSupport@verisign.com